Kristy mapp

Design Thinker – UX, Product, & Visual Design
UX Certified
Enterprise Design Thinking Practitioner

Kristy is a go-getter in every sense of the phrase. I've watched her advance her team far beyond what was expected, and take on tasks that others refused to even touch because of their difficulty level. She excels at every opportunity, and has created some of the most stunning work, visually and functionally. My career has significantly improved since beginning to work with Kristy, as she has provided expert advice and experience whenever asked.

— Sarah Oelking

Director of Marketing Operations, WebPros

We have a small team, so I have come to depend on how well she understands the business priorities, manages her own time, and stays on track. She presents her work professionally and comprehensively, with a high level of confidence. I have worked with few people who are as able as Kristy to come up with ideas, mock them up, and then design down to the last detail.

— Angelique Little

Content Design Lead, Dropbox

Kristy has an excellent creative mind with a passion to ensure mission, vision, and values alignment. She has the ability to translate difficult conceptual ideas into meaningful, professional works of art.

— Charles Pulliam

CEO & Founder, Solushiens

We encountered many potentially limiting factors along the way that required a combination of critical analysis and creative, budget-friendly solutions to reach our objectives. Kristy was a key player in these situations, helping us navigate the challenges while also staying aligned with the mission and values of the organization.

— Nicole Kristynik

Communications Director, TXBA SHRM

Experience

Product UX Designer

cPanel / WebPros

Nov 2022 – Present

Full-Time • Remote

WP Squared
  • Working to enhance the general look and feel and overall User Experience of our flagship product, cPanel & WHM, and ancillary products, resulting in improved user satisfaction and engagement (measured via NPS & CSAT).
  • Own the end-to-end design (from research to implementation) of WebPros’ latest product, WP Squared, collaborating with Product Owners, Developers, QA, Docs, and Marketing to create and test concepts, ultimately delivering optimized solutions for our partners and end users.
Icon Option Testing
Icon Option Testing
WP Squared 0-1 MVP
WP Squared 0-1 MVP
WP Squared Brand
WP Squared Brand
WP Squared MVP Testing
WP Squared MVP Testing

Visual Designer

BubbleUp

May 2021 – Nov 2022

Full-Time • Remote

Denise Austin PWA
Sidney Garber
Newphoria
  • Successfully delivered design projects by managing them from conception to completion, ensuring all client requirements and deadlines were met through effective collaboration with multidisciplinary teams of designers, developers, and product managers.
  • Enhanced user-friendliness by refining ideas and resolving complex product challenges into workable solutions.
  • Developed original designs and prototypes using Adobe XD, leading to innovative and visually appealing outcomes.
  • Improved user experience for Denise Austin’s existing website purchase flow, and led the development of her new web app through comprehensive user flows, wireframes, and prototypes.
  • Modernized Margaritaville’s CMS into a WYSIWYG interface by designing wireframes, mockups, and interface elements, resulting in a more intuitive and user-friendly system.

Lead Visual & Operations Designer

Solushiens Management Consulting

Aug. 2020 – May 2021

Contract • Remote

Brand Presence
TANA app
  • Developed a profit-generating application using Zoho One by transforming a spreadsheet into a fully functional app.
  • Achieved significant workflow enhancements and ensured the effectiveness of current processes and tools.
  • Converted client business requirements, user needs, and technical requirements into strategic insights that drove growth.
  • Developed compelling ideas, concepts, and designs for campaigns that enhanced brand perception and user experience, resulting in increased engagement.

Visual Designer

Hi-flier

Oct. 2019 – May 2021

Freelance • Remote

Brand Presence
Hi-Flier Web app
  • Developed visually appealing layouts within brand and design system guidelines, enhancing user engagement.
  • Designed user-centric interaction models, resulting in improved user experiences.
  • Efficiently managed multiple projects, consistently meeting timelines and expectations.
  • Delivered high-quality B2B prototypes using Adobe XD, Figma, and Illustrator, driving business growth.

Visual Design consultant

Sundaysocial.tv

Graphic Designer

Drip System
Ebook
  • Led the art direction and design for an e-book to enhance reader experience.
  • Developed an effective email drip system through wireframes and user flows that optimized user engagement and conversion rates.
Lighthouse Video Surveillance

Graphic Designer & Systems Analyst

View research
  • Successfully launched a new WordPress website and marketing collateral, enhancing brand consistency.
  • Developed and implemented a business analysis framework that identified strategic and financial impacts of new products/services.

Marketing & Communications Designer

Bay Area Church

March 2015 – Aug. 2020

Full-Time • Onsite

View Work
  • Enhanced brand visibility through compelling visual concepts and engaging marketing campaigns.
  • Increased online presence by producing and distributing promotional material across multiple platforms.
  • Improved patron satisfaction by efficiently managing website, social media pages, and inqueries.
  • Achieved project goals under tight deadlines by collaborating with intradepartmental teams.
  • Successfully designed, edited, and executed Bay Area Magazine, contributing to its professional quality and timely release.

Education

Liberty University

2016 – 2019

Bachelor of Arts in Graphic Design

4.0 GPA, Summa Cum Laude

Art Institute of Houston

2001 – 2004

Bachelor of Fine Arts in Interior Design

3.7 GPA, Dean’s List

App Design
E-book design
The Raven
illustration